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User Forms

User Form Wrk Actions pause a Wrkflow so a person can review, approve, or submit information before automation continues. They are Wrk's built-in Human-in-the-Loop mechanism for steps that need human judgment.

What it is

A User Form Wrk Action generates a shareable link. When someone opens the link and submits the form, the Wrkflow resumes with their response. Pair a create form Action with a wait for response Action to hold the run until input arrives.

Good for

  • Approval workflows (yes/no decisions with optional comments)
  • Collecting structured input from a teammate or customer mid-run
  • Reviewing AI or RPA output before the next automated step executes
  • High-stakes decisions where a person must sign off (payments, compliance, customer communication)

What it does

  • Simple approval forms — create a yes/no form with optional freeform text and an optional attached file
  • Custom forms — build forms with HTML fields (text, select, radio, checkbox, file upload) and capture responses as JSON
  • Wait for response — pause the Wrkflow until the form is submitted or a timeout is reached
  • Branch on outcome — route the Wrkflow differently based on approval (yes/no) or custom field values

Go deeper

Reference