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Create contact in Freshdesk

Create contact in Freshdesk.

Application

  • Freshdesk

Inputs (what you have)

NameDescriptionData TypeRequired?Example
Connected AccountThe connected account to use for the requestConnected AccountYes
Contact nameName of the contactText (Short)Yes
EmailPrimary email address of the contact. If you want to associate additional email(s) with this contact, use the other_emails attributeEmailNo
AddressAddress of the contactText (Short)No
Company IDID of the primary company to which this contact belongsNumberNo
Custom field name 1Custom Field's nameText (Short)No
Custom field value 1Custom Field's valuesText (Long)No
Custom field name 2Custom Field's nameText (Short)No
Custom field value 2Custom Field's valuesText (Long)No
Custom field name 3Custom Field's nameText (Short)No
Custom field value 3Custom Field's valuesText (Long)No
DescriptionA small description of the contactText (Long)No
Job titleJob title of the contactText (Short)No
LanguageLanguage of the contact. Default language is "en". This attribute can only be set if the Multiple Language feature is enabled (Garden plan and above)Text (Short)No
MobileMobile number of the contactText (Short)No
Other companiesAdditional companies associated with the contact. This attribute can only be set if the Multiple Companies feature is enabled (Estate plan and above)Text (Short)No
Other emailsAdditional emails associated with the contactText (Short)No
PhoneTelephone number of the contactText (Short)No
TagsTags associated with this contactText (Short)No
Time zoneTime zone of the contact. Default value is the time zone of the domain. This attribute can only be set if the Multiple Time Zone feature is enabled (Garden plan and above)Text (Short)No
Twitter IDTwitter handle of the contactText (Short)No
Unique external IDExternal ID of the contactText (Short)No
View all tickets?Whether the contact can see all the tickets that are associated with the company to which they belongTrue/FalseNo

Outputs (what you get)

NameDescriptionData TypeRequired?Example
JSON OutputJSON output returned by the APIText (Long)No

Outcomes

NameDescription
SuccessThis status is selected if the job has successfully completed.
UnsuccessfulThis status is selected if the job has completed unsuccessfully.

Requirements

  • N/A