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Lookup search in Freshworks CRM

Lookup search in Freshworks CRM.

Application

  • Freshworks CRM

Inputs (what you have)

NameDescriptionData TypeRequired?Example
Connected AccountThe connected account to use for the requestConnected AccountYes
Search fieldField against which the entities have to be searchedPredefined Choice ListYes
Custom field nameEnter field name, if custom field is selected for search fieldText (Short)Yes
Custom field valueEnter field value, if custom field is selected for search fieldText (Long)Yes
Field valueUse if email or name is selected for the search fieldText (Long)Yes
EntitiesUse 'entities' to query against related entities. You can include multiple entities at once, provided the field is available in both entities or else you'd receive an error responsePredefined Choice ListNo

Outputs (what you get)

NameDescriptionData TypeRequired?Example
JSON OutputJSON output returned by the APIText (Long)No

Outcomes

NameDescription
SuccessThis status is selected if the job has successfully completed.
UnsuccessfulThis status is selected if the job has completed unsuccessfully.

Requirements

  • N/A