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Create change in Freshservice

Create change in Freshservice.

Application

  • Freshservice

Inputs (what you have)

NameDescriptionData TypeRequired?Example
Connected accountThe connected account to use for the requestConnected AccountYes
Requester IDID of the requester of the changeText (Short)Yes
SubjectText (Short)Yes
Planned start dateDatetimeYes
Planned end dateDatetimeYes
Agent IDID of the agent to whom the change is assignedText (Short)No
Change typeText (Short)No
Department IDID of the department requesting the changeText (Short)No
DescriptionHTML supportedText (Long)No
Group IDID of the agent group to which the change is assignedText (Short)No
ImpactText (Short)No
PriorityText (Short)No
RiskText (Short)No
StatusText (Short)No
SubjectText (Short)No

Outputs (what you get)

NameDescriptionData TypeRequired?Example
JSON OutputJSON output returned by the APIText (Long)No

Outcomes

NameDescription
SuccessThis status is selected if the job has successfully completed.
UnsuccessfulThis status is selected if the job has completed unsuccessfully.

Requirements

  • N/A