Retrieve all tickets from Freshservice

Retrieve all tickets from Freshservice.

Application

• Freshservice

Inputs (what you have)

Name	Description	Data Type	Required?	Example
Connected account	The connected account to use for the request	Connected Account	Yes
Return all?	Whether to return all results or only up to a given limit	True/False	No
Limit	Max number of results to return	Number	No
Agent ID	ID of the agent to whom the tickets have been assigned	Text (Short)	No
Group ID	ID of the group to which the tickets have been assigned	Text (Short)	No
Impact		Text (Short)	No
Priority		Text (Short)	No
Status		Text (Short)	No
Created on	Date when the ticket was created	Datetime	No
Due by	Date when the ticket is due to be resolved	Datetime	No

Outputs (what you get)

Name	Description	Data Type	Required?	Example
JSON Output	JSON output returned by the API	Text (Long)	No

Outcomes

Name	Description
Success	This status is selected if the job has successfully completed.
Unsuccessful	This status is selected if the job has completed unsuccessfully.

Requirements

• N/A