| Connected account | The connected account to use for the request | Connected Account | Yes | |
| Agent ID | ID of the agent to update | Text (Short) | Yes | |
| Address | | Text (Long) | No | |
| Background information | | Text (Long) | No | |
| Department ID 1 | ID of the departments to which the agent belongs | Text (Short) | No | |
| Department ID 2 | ID of the departments to which the agent belongs | Text (Short) | No | |
| Department ID 3 | ID of the departments to which the agent belongs | Text (Short) | No | |
| Email | | Email | No | |
| First name | | Text (Short) | No | |
| Job title | | Text (Short) | No | |
| Language | | Predefined Choice List | No | |
| Last name | | Text (Short) | No | |
| Location ID | | Text (Short) | No | |
| Group ID 1 | ID of the groups that the agent is a member of | Text (Short) | No | |
| Group ID 2 | ID of the groups that the agent is a member of | Text (Short) | No | |
| Group ID 3 | ID of the groups that the agent is a member of | Text (Short) | No | |
| Mobile phone number | | Text (Short) | No | |
| Observer of group ID 1 | ID of the groups that the agent is an observer of | Text (Short) | No | |
| Observer of group ID 2 | ID of the groups that the agent is an observer of | Text (Short) | No | |
| Observer of group ID 3 | ID of the groups that the agent is an observer of | Text (Short) | No | |
| Scoreboard level ID | ID of the level of the agent in the Arcade | Text (Short) | No | |
| Time format | | Predefined Choice List | No | |
| Work phone number | | Text (Short) | No | |