Skip to main content

Update change in Freshservice

Update change in Freshservice.

Application

  • Freshservice

Inputs (what you have)

NameDescriptionData TypeRequired?Example
Connected accountThe connected account to use for the requestConnected AccountYes
Change IDID of the change to updateText (Short)Yes
Agent IDID of the agent to whom the change is assignedText (Short)No
Change typeText (Short)No
Department IDID of the department requesting the changeText (Short)No
DescriptionHTML supportedText (Long)No
Group IDID of the agent group to which the change is assignedText (Short)No
ImpactImpact of the changeText (Short)No
PriorityText (Short)No
Requester IDID of the requester of the changeText (Short)No
RiskText (Short)No
StatusText (Short)No
SubjectText (Short)No

Outputs (what you get)

NameDescriptionData TypeRequired?Example
JSON OutputJSON output returned by the APIText (Long)No

Outcomes

NameDescription
SuccessThis status is selected if the job has successfully completed.
UnsuccessfulThis status is selected if the job has completed unsuccessfully.

Requirements

  • N/A