Update problem in Freshservice

Update problem in Freshservice.

Application

• Freshservice

Inputs (what you have)

Name	Description	Data Type	Required?	Example
Connected account	The connected account to use for the request	Connected Account	Yes
Problem ID	ID of the problem to update	Text (Short)	Yes
Agent ID	ID of the agent to whom the problem is assigned	Text (Short)	No
Department ID	ID of the department initiating the problem	Text (Short)	No
Description	HTML supported	Text (Long)	No
Due by	Date when the problem is due to be solved	Datetime	No
Group ID	ID of the agent group to which the problem is assigned	Text (Short)	No
Impact		Text (Short)	No
Priority		Text (Short)	No
Requester ID	ID of the initiator of the problem	Text (Short)	No
Status		Text (Short)	No
Subject		Text (Short)	No

Outputs (what you get)

Name	Description	Data Type	Required?	Example
JSON Output	JSON output returned by the API	Text (Long)	No

Outcomes

Name	Description
Success	This status is selected if the job has successfully completed.
Unsuccessful	This status is selected if the job has completed unsuccessfully.

Requirements

• N/A