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Create an issue in Jira

Creates an issue in Jira.

Application

  • Jira

Inputs (what you have)

NameDescriptionData TypeRequired?Example
ProjectThe project the issue will be created inText(short)Yes
Issue typeThe type of the issue (Task, Bug, Feature, Improvement, etc.)Text(short)Yes
Issue summaryThe summary or title of the issueText(Long)Yes
Issue descriptionThe detailed description of the issueText(Long)No
StatusThe status of the issue (Backlog, In Progress, Done, etc.)Text(short)No
PriorityThe priority of the issue (P1, P2, P3, etc.)Text(short)No
AssigneeThe email of the person assigned to the issueEmailNo
ReporterThe email of the person who reported the issueEmailNo
LabelsA list of labels for the ticketList of TextNo
Parent issue linkIf creating a subtask, the parent issue link of the task to create the sub-tsk underURLNo

Review the authentication methods requirements below.

Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data library section. These variables in the Data library section are the outputs of previous Wrk Actions in the Wrkflow.

Outputs (what you get)

NameDescriptionData TypeRequiredExample
Jira issue linkLink to the Jira issueURLYeshttps://your-domain.atlassian.net/browse/PROJ-123

Outcomes

NameDescription
SuccessThis status is selected in the event the Wrk Action successfully returns the details from the Jira issue
No ResultThis status is selected in the event of the following scenarios:Unable to find any issues with the provided link
Impossible To CompleteThis status is selected in the event of the following scenarios:Any of the provided inputs are not validThe external system is not accessibleUnable to access with the provided credentialsUnable to perform the requested task with the provided credentialsMultiple sites exist but no site was specifiedThe specified site does not exist

Requirements

Authentication Method(s)

Connected Accounts will need to use the provided access token in order to find out the “cloudid” of the Jira site our user is connecting from. This will be used as part of all Jira API calls.

Inputs:

TitleData TypeRequired/OptionalDescription
Jira connected accountConnected AccountRequired
Jira site linkurlOptionalIf you use multiple Jira sites specify the site you would like to connect to. e.g. https://CompanyName.atlassian.net