Create ticket in SyncroMSP
Create ticket in SyncroMSP.
Application
Inputs (what you have)
| Name | Description | Data Type | Required? | Example |
|---|
| Connected Account | The connected account to use for the request | Connected Account | Yes | |
| Customer ID | | Text (Short) | Yes | |
| Subject | | Text (Short) | Yes | |
| Asset ID | | Text (Short) | No | |
| Assign to contact | The ID of the contact you want to assign the ticket to | Text (Short) | No | |
| Issue type | | Predefined Choice List | No | |
| Status | If used along the parameter Search Query, only Search Query will be applied | Predefined Choice List | No | |
Outputs (what you get)
| Name | Description | Data Type | Required? | Example |
|---|
| JSON Output | JSON output returned by the API | Text (Long) | No | |
Outcomes
| Name | Description |
|---|
| Success | This status is selected if the job has successfully completed. |
| Unsuccessful | This status is selected if the job has completed unsuccessfully. |
Requirements