Create ticket in Zammad

Create ticket in Zammad.

Application

• Zammad

Inputs (what you have)

Name	Description	Data Type	Required?	Example
Connected Account	The connected account to use for the request	Connected Account	Yes
Title	Title of the ticket to create	Text (Short)	Yes
Group ID	Group that will own the ticket to create	Text (Short)	Yes
Customer email ID	Email address of the customer concerned in the ticket to create	Email	Yes
Subject		Text (Short)	No
Body		Text (Long)	No
Visibility		Text (Short)	No
Article type		Text (Short)	No
Field ID 1	Name of the custom field to set	Text (Short)	No
Value 1	Value to set on the custom field	Text (Long)	No
Field ID 2	Name of the custom field to set	Text (Short)	No
Value 2	Value to set on the custom field	Text (Long)	No
Field ID 3	Name of the custom field to set	Text (Short)	No
Value 3	Value to set on the custom field	Text (Long)	No

Outputs (what you get)

Name	Description	Data Type	Required?	Example
JSON Output	JSON output returned by the API	Text (Long)	No

Outcomes

Name	Description
Success	This status is selected if the job has successfully completed.
Unsuccessful	This status is selected if the job has completed unsuccessfully.

Requirements

• N/A