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Retrieve all tickets from Zendesk

Retrieve all tickets from Zendesk.

Application

  • Zendesk

Inputs (what you have)

NameDescriptionData TypeRequired?Example
Connected AccountThe connected account to use for the requestConnected AccountYes
Ticket typePredefined Choice ListYes
Return all?Whether to return all results or only up to a given limitTrue/FalseNo
LimitMax number of results to returnNumberNo
Group IDThe group to searchText (Short)No
QueryReview query syntax to search tickets. https://developer.zendesk.com/api-reference/ticketing/ticket-management/search/#syntax-examplesText (Long)No
Sort byDefaults to sorting by relevancePredefined Choice ListNo
Sort orderPredefined Choice ListNo
StatusThe state of the ticketPredefined Choice ListNo

Outputs (what you get)

NameDescriptionData TypeRequired?Example
JSON OutputJSON output returned by the APIText (Long)No

Outcomes

NameDescription
SuccessThis status is selected if the job has successfully completed.
UnsuccessfulThis status is selected if the job has completed unsuccessfully.

Requirements

  • N/A