Call to inform
Place a phone call with a provided script to inform the call recipient about certain information.
Note: Phone calls will only be made between 10AM - 7PM EST Monday to Friday and will only work for North American numbers.
Inputs (what you have)
| Name | Description | Data Type | Required? | Example |
|---|---|---|---|---|
| Phone number | Phone number that will be called | Phone number | Yes | |
| Call script | Script to be used for the call | Text(Long) | Yes | Inform X about the meeting next week set for 12 pm |
| Call context | Provide a short description to explain the reason for the call | Text(Long) | No | Meeting next week about project X |
Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data library section. These variables in the Data library section are the outputs of previous Wrk Actions in the Wrkflow.
Outputs (what you get)
| Name | Description | Data Type | Required? | Example |
|---|---|---|---|---|
| Call recording start time | Time of call | Time | Yes | 12:05 pm |
| Call recording link | Link to the recording of the call. | URL | Yes | https://call/recordingt/d/1wljpC1mLcrz3 |
| Call recording duration | Call duration | Text | Yes | 30 minutes |
Outcomes
| Name | Description |
|---|---|
| Success | This status is selected if the call successfully informed the recipients, and the provided link can be used to directly access the file |
| Inactive Number | This status is selected in the event of the following scenario:If you are unable to complete the call due to "Number not in service" or wrong number, select Unable to Complete (Inactive Number). |
| Impossible to complete | This status is selected in the event of the following scenario:The Phone tab or the Script are missing. |
Requirements
- N/A