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Send SMS

Sends a text message to the provided phone number. Note this Wrk Action only supports North American phone numbers. Contact customer support if you would like to interact with phone numbers that are currently not supported.

Common use cases

  • Customer Success
  • Customer Support

Category

  • Communication

Inputs (what you have)

NAMEDESCRIPTIONTYPEREQUIREDEXAMPLE
Phone NumberThe recipient's phone number.The accepted format is + country_code phone_numberPhone numberYes+1 416 416 4166
Message contentThe message to send.TextYesHello!

Note: the value of inputs can either be a set value in the configuration of the Wrk Action within the Wrkflow, or a variable from the Data Library. These variables in the Data Library are the outputs of previous Wrk Actions in the Wrkflow.

Outputs (what you get)

  • N/A

Outcomes

NAMEDESCRIPTION
SuccessThis status is selected when the SMS message has been successfully sent.
UnsuccessfulThis status is selected in the event of the following scenarios: - The phone number and message to be sent are missing- SMS application is down ​

Requirements

  • N/A